Return & Refund Policy

At Heart & Haven, we’re committed to providing a seamless and valuable experience with our courses and digital products. Please read our policy carefully before making a purchase.

1. Digital Products Are Non-Refundable
All sales of courses and digital products are final. Once your purchase is complete, access to your course or digital content is granted immediately. Due to the nature of digital products, we cannot offer refunds or exchanges.

2. Access or Technical Issues
If you experience any issues accessing your course or encounter defective digital content, please contact us within 7 days of purchase at support@heartandhaven.com. We will work promptly to resolve the problem and, if necessary, provide replacement access.

Examples of issues we can assist with include:

• Problems logging in or accessing course content

• Missing modules or downloadable materials

• Technical errors that prevent content from functioning properly

Please note that requests made after 7 days from the purchase date may not be eligible for support.

3. Customer Support & Satisfaction
While refunds are not available, our team is dedicated to helping you make the most of your experience. If you have questions or need guidance using your course materials, reach out to us at support@heartandhaven.com. We aim to respond within 48 hours and provide helpful solutions.

4. Changes to Policy
Heart & Haven reserves the right to update this Refund & Return Policy at any time. Any updates will be posted on this page, and continued use of our services constitutes acceptance of these terms.

5. Contact Us
If you have any questions or concerns regarding this policy, please reach out to us at support@heartandhaven.com.